Outdoor Environments is proud to belong to both the National Association of the Remodeling Industry’s Kansas City Chapter and the Home Builder’s Association of Greater Kansas City. Our membership, along with a long list of industry awards and recognition, prove that we are a reliable and trustworthy contractor to do business with.

But when searching for a contractor to remodel your home, you may come across some red flags. These warning signs should be enough to show you that something is wrong. According to NARI, watch out for the following bad moves.

  1. You can’t verify the name, address, telephone number or credentials of the remodeler.
  2. The salesperson tries to pressure you into signing a contract.
  3. The company or salesperson says your home will be used for advertising purposes so you will be given a “special, low rate.”
  4. The builder/remodeler tells you a special price is available only if you sign the contract “today.”
  5. No references are furnished.
  6. Information you receive from the contractor is out-of-date or no longer valid.
  7. You are unable to verify the license or insurance information.
  8. You are asked to pay for the entire job in advance, or to pay in cash to a salesperson instead of by check or money order to the company itself.
  9. The company cannot be found in the telephone book, is not listed with the local Better Business Bureau, or with a local trade association, such as NARI.
  10. The contractor does not offer, inform or extend notice of your right to cancel the contract within three days. Notification in writing of your Right of Recision is required by law. This grace period allows you to change your mind and declare the contract null and void without penalty (if the agreement was solicited at some place other than the contractor’s place of business or appropriate trade premises-in your home, for instance.)
  11. You are given vague or reluctant answers.
  12. The contractor exhibits poor communication skills or descriptive powers.
  13. The contractor is not accessible.
  14. Your questions are not answered to your satisfaction.
  15. The contractor is impatient and does not listen.
  16. Only the work is addressed, instead of your needs as the homeowner.
  17. There is no way to see previous projects, either through a presentation book, an online presentation or via the company’s Web presence.

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